In terms of communication, what is active listening?

Study for the WGU C464 Introduction to Communication Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Active listening is a communication technique that involves fully engaging with the speaker and responding thoughtfully to their message. This process goes beyond simply hearing the words; it requires mental and emotional investment in the conversation. Active listeners make an effort to understand the context and emotions behind the speaker's words, often providing feedback that shows they are processing the information being shared.

By engaging fully, active listeners maintain eye contact, use body language that communicates attentiveness, and may ask clarifying questions or paraphrase what has been said to ensure understanding. This level of engagement fosters a stronger connection between the speaker and listener, enhances trust, and encourages open dialogue. It is a vital skill in settings ranging from personal discussions to professional environments, where effective communication is essential.

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