What does effective conflict resolution prioritize?

Study for the WGU C464 Introduction to Communication Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Effective conflict resolution prioritizes negotiation and mutual understanding because it focuses on facilitating a dialogue where all parties can express their perspectives and feelings. This approach aims to uncover the underlying interests and needs of each participant, leading to solutions that are acceptable to everyone involved. By promoting mutual understanding, it allows for collaboration rather than competition, fostering a constructive environment where issues can be addressed and resolved amicably. This method not only resolves the immediate conflict but also helps build stronger relationships and trust among the parties, supporting long-term harmony.

In contrast, options that minimize participation, encourage competition, or prioritize a single viewpoint undermine the collaborative spirit necessary for successful conflict resolution. These alternatives may lead to resentment, power struggles, or unresolved issues, which ultimately do not serve the best interests of those involved.

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