Which of the following is a benefit of reflective listening?

Study for the WGU C464 Introduction to Communication Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

Reflective listening is a communication technique that involves actively listening to a speaker and then restating or paraphrasing what has been said to demonstrate understanding. The benefit of validating and enhancing understanding is central to this practice. When a listener engages in reflective listening, they help the speaker feel heard and acknowledged, fostering a more supportive and empathetic dialogue. This approach not only confirms that the listener is paying attention, but it also clarifies any misunderstandings that may arise during the conversation.

By validating the speaker's thoughts and feelings, reflective listening promotes deeper connections and ensures that communication is effective. This technique is particularly useful in conflict resolution and counseling, where understanding and empathy are critical. It creates an environment where speakers can express themselves freely and feel confident that their messages are being accurately received and interpreted.

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